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Refund Policy

Last updated: April 14, 2026
Important: Due to the digital nature of our services, all sales are generally considered final. Refunds are only reviewed in limited circumstances outlined below.

May Qualify for Refund

  • You were charged multiple times for the same order
  • The wrong amount was billed due to an internal error
  • The selected service could not be started due to our internal issue
  • You paid for a service that was never delivered at all

Not Eligible for Refund

  • You changed your mind after purchase
  • Your platform account was restricted, banned, or flagged
  • The order was partially or fully processed
  • You were dissatisfied with platform-side results or retention
  • You opened a chargeback before contacting us

1. Overview

At Nexify Services, we aim to provide reliable digital services and clear ordering. Because our services are digital and may begin processing quickly after submission, all sales are generally final unless otherwise stated in this policy.

2. Eligible Refund Circumstances

A refund may be considered if:

  • You were charged more than once for the same order
  • An internal billing or system error caused an incorrect charge
  • The service you paid for could not be started due to an issue on our side
  • No portion of the service was delivered and the order remained unfulfilled due to our internal failure

3. Non-Refundable Situations

Refunds will generally not be issued in the following cases:

  • You changed your mind after placing the order
  • You submitted the wrong link, handle, username, or order information
  • Your account or content was limited, removed, suspended, or banned by a third-party platform
  • The service was already partially or fully delivered
  • You expected different long-term results, retention, or performance
  • You violated our Terms of Service

4. Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to deny future service and contest the dispute using the order information, submitted details, and delivery records available to us.

5. Refund Review Process

If you believe your order qualifies for review, contact us through our official support channel and include the relevant order details. We may request additional information before making a decision.

6. Processing Time

If a refund is approved, processing times may vary depending on the payment method or provider involved. We do not control the timing of your bank, processor, or payment platform.

7. Policy Changes

We may update this Refund Policy at any time. Continued use of the website after changes are posted means you accept the updated version.

8. Contact

For refund-related questions, please contact us through our official Discord or other support method listed on the website before opening any dispute.